Terms and conditions

1. The organiser of the Living with Reflux Autumn Conference is

Profile Productions Ltd,
Northumberland House, Popes Lane,
London W5 4NG.

2. Registrations can only be accepted on receipt of a completed registration form. Completion of this registration form constitutes a legally binding agreement and you must sign agreeing to the terms and conditions in order for your booking to be processed.

3. Your place is not guaranteed until you have received confirmation and joining instructions from Profile Productions Ltd.

4. Confirmation will be sent to you within 14 working days of receiving your booking.

5. Profile Productions Ltd. cannot be held responsible should your registration form not be received.

6. If you have not heard from us 14 working days after sending your completed form, or 14 days before the start date of the conference, it is your responsibility to contact us to ensure your place is booked.

7. All invoices must be paid within 21 days of the invoice date and MUST be paid prior to the conference. Failure to do so may result in your place being cancelled.

8. Any delegates registering within 28 days of the event MUST include a valid credit card for payment on the registration form.

9. The delegate is responsible for ensuring payment to Profile Productions Ltd. has been made. Any delegates arriving at conference with an outstanding payment will be asked to provide credit card details as a guarantee.

10. Registration fees include VAT @ the prevailing rate, complimentary refreshments, lunch and conference materials.

11. Cancellations will only be accepted in writing. Cancellations received on or prior to 1 November 2010 will be refunded subject to a £25 administration fee. Cancellations received after 1 November 2010 will not be refunded however substitutions will be accepted at any time. Please notify the organisers in writing of any name changes.

12. Any delegate registered to attend, who for whatever reason may not be able to attend the conference, is still liable for payment as per the cancellation policy in point 11.